Introduction

Welcome to Rangura.rw.
These Terms and Conditions govern your use of our website and services. By accessing or using Rangura.rw, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.


Definitions

  • “Website” refers to Rangura.rw

  • “We”, “Us”, “Our” refer to Rangura.rw

  • “User”, “You”, “Customer” refer to any person accessing or using the website

  • “Products” refer to items sold on Rangura.rw


Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian


Account Registration

  • You may be required to create an account to access certain features

  • You are responsible for maintaining the confidentiality of your account details

  • You agree to provide accurate and complete information

  • We reserve the right to suspend or terminate accounts that provide false information or misuse the platform


Products and Services

  • We make every effort to display products accurately, including prices, descriptions, and images

  • Product images are for illustration purposes and may slightly differ from actual items

  • Availability of products is subject to change without notice

  • We reserve the right to limit quantities or discontinue products at any time


Pricing and Payments

  • All prices are displayed in Rwandan Francs (RWF) unless stated otherwise

  • Prices may change without prior notice

  • Payments must be completed before order processing

  • We accept only the payment methods displayed during checkout

  • Rangura.rw is not responsible for payment failures caused by third-party providers


Orders and Acceptance

  • Placing an order does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing errors

    • Suspected fraud

    • Incorrect customer information

If an order is canceled after payment, a refund will be processed according to our Refund Policy.


Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location

  • We are not responsible for delays caused by external factors (weather, courier delays, incorrect address)

  • Customers are responsible for providing accurate delivery information

  • Risk of loss passes to the customer upon delivery


Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.
Please review that policy carefully before making a purchase.


Intellectual Property

  • All content on Rangura.rw, including text, images, logos, graphics, and designs, is the property of Rangura.rw

  • You may not copy, reproduce, distribute, or use any content without written permission


Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Interfere with website security or performance

  • Upload viruses, malware, or harmful code

  • Misuse promotions, discounts, or referral systems


User-Generated Content

If you submit reviews, comments, or feedback:

  • You grant Rangura.rw the right to use, reproduce, and publish such content

  • Content must not be illegal, abusive, or misleading

  • We reserve the right to remove inappropriate content


Limitation of Liability

To the fullest extent permitted by law:

  • Rangura.rw shall not be liable for indirect, incidental, or consequential damages

  • We are not responsible for losses resulting from misuse of products

  • Our total liability shall not exceed the amount paid for the product


Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of those websites.


Privacy Policy

Your use of Rangura.rw is also governed by our Privacy Policy, which explains how we collect and use your personal data.


Termination

We reserve the right to:

  • Suspend or terminate access to the website without notice

  • Remove accounts that violate these Terms


Changes to These Terms

We may update these Terms and Conditions at any time.
Changes will be effective immediately upon posting on the website. Continued use of the website means you accept the updated Terms.


Governing Law

These Terms and Conditions are governed by the laws of the Republic of Rwanda.


Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

📧 info@rangura.rw

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